Every single utility company cashed my payment and then sent me a disconnect notice.
EVERY SINGLE ONE!
The water company.
The electric company.
The gas company.
Of course, these companies don't pay me to spend hours on the phone trying to resolve their accounting missteps. That's on me. But they are willing to take my money.
They all told me to "disregard the notice." That's well and good, but I paid them all long before the due date and the least they could do is figure out their books before they threaten to cut off my services and make me jump through hoops. Nor were they willing to tell me what I could do to avoid this kind of thing in the future.
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