In a strange turn of events, Cruella has been ultra professional since I sent the Bless Your Heart e-mail. Now, I am getting, "I wanted to inform you that..." and she is signing it, "Respectfully, Cruella."
This is a far cry from this text I got two weeks ago--and I'm not making this up: "I EXPECT YOUR SELLER TO **IMMEDIATELY** FIX THE WINDOW SHADE ISSUE!!!!!!!!"
Of course, there was no "window shade issue." But, that's how I found out Cruella wanted new screens put on the cute little condo for her buyer.
If she can sustain this level of professionalism, I think I can finish this sale without going to jail.
Please note: I do expect I will get my own Bless Your Heart e-mail from her when it closes. I'm not naïve.
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