This month's grievance committee came with a warning from the Powers that Be: this information is confidential and not to be shared with anyone. Then, I went and looked at my blog stats. Nope, I have no new readers. Plus, I'm pretty sure I'm not giving enough details that anyone would be able to call out Mary Smith*, Neighborhood Specialist, Fabulous Agent! for her crummy behavior from reading this post.
Anyway, we had our grievance meeting last week.
There was the buyer who felt the agent didn't disclose a bunch of things that were wrong with the house. However, it isn't the agent's job to disclose. It is the seller's job to disclose what they know. If the agent doesn't know what's wrong with the house, how can they be held liable?
Then there was the guy who was handicapped (which he mentioned in every paragraph) and felt his agent took advantage of him. I suspect the agent did take advantage, but not because the client was handicapped. I suspect the agent was just that kind of person. At any rate, we moved that one on to the High Inquisitor Squad. Additionally, because the complainant made note that he was handicapped, we had to slap on a fair housing code of ethics violation. Honestly, we had enough to go on long before that. Let the High Inquisitor Squad figure it out from there.
And then there was this doozy. An agent listed someone's house for sale without taking a listing agreement. Yep, you heard it right. Bad, bad Mary Smith**, Neighborhood Specialist, Fabulous Agent! I'm sure Ms. Smith's broker was excited to see that run across his desk. Hopefully the High Inquisitor Squad will throw the book at Ms. Smith.
*Not a real person
**Seriously, I made up the name
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